What you will learn?
Develop an optimized social media presence that supports credibility and sales.
Create effective content strategies tailored to platform-specific audience behaviours.
Apply social listening, lead generation, and relationship-building techniques to drive sales.
Use analytics and advertising tools to measure performance and optimize results.
Target Audience
Sales professionals seeking to enhance their digital selling skills.
Entrepreneurs and small business owners aiming to grow through social media.
Marketers transitioning into sales-focused social strategies.
Students or professionals entering digital marketing or social media roles.
About this course
The program begins by introducing the foundations of social selling—its benefits, major platforms, and the tools required to get started. Learners will then build a strong professional presence by optimizing their profiles, crafting a compelling personal brand, and establishing thought leadership in their industry. A deep dive into audience research helps participants understand buyer personas, platform behaviors, and key social touchpoints throughout the customer journey.
The course explores content strategy fundamentals, including how to create engaging posts, balance sales messaging with value, and maintain consistency through content calendars. Platform-specific modules cover Instagram, Facebook, and LinkedIn Sales Navigator, providing actionable tips for product showcases, live interactions, prospecting, and meaningful engagement.
Additional modules guide learners through social listening, customer service best practices, lead nurturing, and relationship building—core competencies of successful social sellers. Learners will also explore paid advertising strategies, from campaign setup to conversion optimization, and finish with analytics tools and performance measurement techniques.
By the end of the course, participants will have a clear implementation roadmap, a strong understanding of best practices, and the confidence to continuously refine and scale their social selling strategies.
Requirements
Basic familiarity with major social media platforms.
General understanding of sales or marketing principles (recommended but not required).
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