What you will learn?
Demonstrate polished professional behavior in both in-person and virtual settings
Communicate effectively using appropriate tone, format, and etiquette
Present a professional image through attire, grooming, and demeanor
Navigate business functions and workplace scenarios with confidence and respect
Build and maintain strong professional relationships through proper networking practices
Target Audience
Recent graduates entering the workforce
Young professionals and interns
Career changers looking to enhance their professional presence
Employees seeking promotion or leadership roles
Anyone wanting to refine their workplace etiquette and communication skills
About this course
Participants will learn the unwritten rules that govern professional interactions, including proper phone and email etiquette, effective networking strategies, and respectful office conduct. The course also addresses modern etiquette challenges, such as remote collaboration, messaging apps, and post-pandemic greetings.
Throughout the course, learners will engage in real-world scenarios and interactive activities to apply and reinforce key concepts. By the end, participants will have a clear personal action plan and the confidence to uphold professional standards in any situation.
Whether you're entering the workforce, transitioning careers, or looking to polish your professional image, this course will provide the knowledge and skills necessary to succeed and stand out with poise and professionalism.
Requirements
There are no formal prerequisites for this course.
A basic understanding of workplace environments and a desire to improve professional interactions are recommended.
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