Business Etiquette and Professionalism

The Business Etiquette and Professionalism course is designed to help young professionals, recent graduates, and early-career employees build a strong foundation in workplace behaviour and professional conduct. In today’s competitive and interconnected business environment, how you present yourself—both in person and through digital communication—plays a critical role in career success.
This self-grooming course provides a structured understanding of business decorum, guiding learners through the principles of professional behaviour, effective communication, interview etiquette, and appropriate conduct in meetings. The course also emphasizes the importance of electronic communication etiquette across email, voicemail, and text messaging platforms. Additionally, it introduces multicultural business etiquette, helping learners adapt to global business settings with cultural sensitivity and awareness.
Through real-life scenarios and practical tips, learners will gain the confidence and skills to navigate professional situations gracefully. Whether you’re stepping into your first job or aiming to sharpen your professional image, this course equips you with the tools to make a lasting impression and contribute positively to your workplace culture.