What you will learn?
Define inclusive communication and explain its importance to workplace culture and performance.
Identify and mitigate unconscious biases and microaggressions in verbal and written communication.
Apply active listening and empathy-based strategies to foster psychological safety and inclusion.
Design communication norms and feedback practices that promote equity and engagement in diverse teams.
Target Audience
Managers, supervisors, and team leaders seeking to improve communication across diverse teams.
HR professionals and DEI practitioners working to enhance inclusive culture.
Employees at all levels who want to strengthen collaboration and allyship.
Trainers, educators, and facilitators promoting equitable communication practices.
About this course
Effective communication is at the heart of every successful organization — yet traditional workplace communication often overlooks the diverse ways people think, express themselves, and experience inclusion. Inclusive Communication in the Workplace equips participants with the awareness and skills needed to ensure that every voice is valued and heard.
The course begins by exploring the core principles of inclusive communication and the business case for equity, collaboration, and innovation through diverse perspectives. Learners will identify personal communication habits, biases, and assumptions, while gaining practical tools to improve dialogue and understanding across cultures, identities, and abilities.
Participants will practice active listening, inclusive language, and empathy-driven dialogue techniques to navigate challenging conversations and foster psychological safety. The program also addresses written and visual communication — from clear, accessible messaging to culturally considerate tone and design.
By the end of the course, participants will be able to apply inclusive communication strategies in meetings, emails, team discussions, and feedback sessions. They will leave with a personal action plan and tools to create a culture of respect, belonging, and collaboration that supports all employees in thriving at work.
Requirements
Basic understanding of workplace communication and collaboration dynamics.
Willingness to engage in self-reflection and practice inclusive language and listening techniques.
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