What you will learn?
Understand generational identities, values, and communication styles
Recognize and dispel generational stereotypes and biases
Enhance communication and collaboration across generational lines
Apply techniques to resolve intergenerational conflict
Leverage generational strengths for improved team performance
Promote inclusion and shared purpose across age-diverse teams
Target Audience
HR professionals and team leaders
Managers and supervisors of multigenerational teams
Diversity, Equity, and Inclusion (DEI) practitioners
Organizational development and training specialists
Employees seeking to improve team collaboration
About this course
Participants will examine the historical, cultural, and societal influences that shape each generation’s approach to communication, leadership, and teamwork. The course dispels common stereotypes and provides evidence-based insights to foster empathy, understanding, and respect among diverse age groups.
Through interactive workshops, real-world case studies, and role-playing exercises, learners will gain practical skills to navigate intergenerational dynamics, reduce workplace friction, and foster collaboration. Strategies for inclusive communication, leveraging generational strengths, and resolving age-related conflicts are central to this learning experience.
By the end of the course, participants will be equipped to create inclusive team environments where generational diversity is viewed as a strength—and where all employees feel heard, valued, and empowered to contribute.
Requirements
No formal prerequisites
Openness to learning about diverse perspectives
Basic workplace communication skills
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