About this course
In today’s multigenerational workplace, understanding and valuing generational differences is essential for building effective teams and enhancing organizational performance. This course offers an in-depth exploration of the characteristics, values, and work styles of five generational cohorts: Traditionalists, Baby Boomers, Generation X, Millennials, and Generation Z.
Participants will examine the historical, cultural, and societal influences that shape each generation’s approach to communication, leadership, and teamwork. The course dispels common stereotypes and provides evidence-based insights to foster empathy, understanding, and respect among diverse age groups.
Through interactive workshops, real-world case studies, and role-playing exercises, learners will gain practical skills to navigate intergenerational dynamics, reduce workplace friction, and foster collaboration. Strategies for inclusive communication, leveraging generational strengths, and resolving age-related conflicts are central to this learning experience.
By the end of the course, participants will be equipped to create inclusive team environments where generational diversity is viewed as a strength—and where all employees feel heard, valued, and empowered to contribute.
Learning Objectives
• Understand generational identities, values, and communication styles
• Recognize and dispel generational stereotypes and biases
• Enhance communication and collaboration across generational lines
• Apply techniques to resolve intergenerational conflict
• Leverage generational strengths for improved team performance
• Promote inclusion and shared purpose across age-diverse teams
Target Audience
• HR professionals and team leaders
• Managers and supervisors of multigenerational teams
• Diversity, Equity, and Inclusion (DEI) practitioners
• Organizational development and training specialists
• Employees seeking to improve team collaboration
Prerequisites
• No formal prerequisites
• Openness to learning about diverse perspectives
• Basic workplace communication skills
Participants will examine the historical, cultural, and societal influences that shape each generation’s approach to communication, leadership, and teamwork. The course dispels common stereotypes and provides evidence-based insights to foster empathy, understanding, and respect among diverse age groups.
Through interactive workshops, real-world case studies, and role-playing exercises, learners will gain practical skills to navigate intergenerational dynamics, reduce workplace friction, and foster collaboration. Strategies for inclusive communication, leveraging generational strengths, and resolving age-related conflicts are central to this learning experience.
By the end of the course, participants will be equipped to create inclusive team environments where generational diversity is viewed as a strength—and where all employees feel heard, valued, and empowered to contribute.
Learning Objectives
• Understand generational identities, values, and communication styles
• Recognize and dispel generational stereotypes and biases
• Enhance communication and collaboration across generational lines
• Apply techniques to resolve intergenerational conflict
• Leverage generational strengths for improved team performance
• Promote inclusion and shared purpose across age-diverse teams
Target Audience
• HR professionals and team leaders
• Managers and supervisors of multigenerational teams
• Diversity, Equity, and Inclusion (DEI) practitioners
• Organizational development and training specialists
• Employees seeking to improve team collaboration
Prerequisites
• No formal prerequisites
• Openness to learning about diverse perspectives
• Basic workplace communication skills
Introduction
1 Parts
Generational Diversity in the Workplace File
173.8 MB
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