What you will learn?
Explain the principles and psychology behind effective negotiations.
Prepare and execute a structured negotiation strategy.
Identify and leverage their BATNA in different scenarios.
Use communication and persuasion tactics to influence outcomes.
Apply integrative and distributive negotiation methods appropriately.
Manage conflicts, impasses, and difficult personalities.
Adapt negotiation styles for cross-cultural contexts.
Conduct multi-party and complex negotiations effectively.
Create a personal negotiation playbook for ongoing use.
Target Audience
Business professionals, managers, and team leaders.
Sales and procurement specialists.
Entrepreneurs and small business owners.
HR professionals and mediators.
Anyone seeking to improve personal or professional negotiation outcomes.
About this course
Negotiation is one of the most essential skills for success in both professional and personal life. Whether you are closing business deals, resolving workplace conflicts, or making everyday decisions, the ability to negotiate effectively determines the quality of your outcomes and relationships. This Negotiation Skills Course provides a comprehensive framework to help you master the art and science of negotiation.
The course begins by exploring the power of negotiation, emphasizing why it is a core leadership and career skill. You will gain insight into the psychology of negotiation, including how cognitive biases, body language, and emotional intelligence affect outcomes. Through practical exercises, you will learn how to prepare thoroughly, define clear objectives, and develop your BATNA (Best Alternative to a Negotiated Agreement) to enter discussions with confidence.
A key focus of the course is on effective communication tactics, including active listening, strategic questioning, persuasive messaging, and framing issues to create alignment. You will also learn how to create and claim value by applying both integrative and distributive negotiation strategies, ensuring agreements that are both fair and sustainable.
The program also covers how to handle difficult situations such as manipulation tactics, deadlocks, and high-pressure scenarios, while maintaining professionalism and relationships. As business becomes more global, you will explore cross-cultural negotiation practices to adapt effectively in diverse environments. Additionally, the course provides strategies for multi-party negotiations, teaching you how to manage multiple stakeholders, build coalitions, and find common ground.
By the end of the course, you will have built a personalized negotiation playbook—a practical guide for applying these strategies in real-world situations. Whether you’re a manager, entrepreneur, sales professional, or simply someone who wants to influence outcomes more effectively, this course equips you with the tools to negotiate with confidence and achieve win-win results.
Requirements
No formal prerequisites are required.
A basic understanding of workplace communication is helpful.
Learners should be willing to practice strategies through role-play and real-world application.
