What you will learn?
Demonstrate proficiency in installing, configuring, and troubleshooting Windows, macOS, Linux, and mobile operating systems.
Apply essential cybersecurity practices to protect devices, networks, and user data from common threats.
Manage software, users, and system configurations effectively within enterprise and small business environments.
Perform operational and procedural tasks in compliance with IT standards and best practices.
Target Audience
Aspiring IT support technicians and help desk specialists.
Entry-level professionals seeking to validate their technical troubleshooting skills.
Students preparing for the CompTIA A+ Core 2 (220-1202) certification exam.
Career changers transitioning into IT or computer support roles.
About this course
The course also provides in-depth coverage of system management, operational procedures, and cybersecurity best practices to ensure data integrity and workplace safety. Practical demonstrations and real-world examples reinforce the ability to implement and support network configurations, user permissions, and secure computing environments.
Whether you’re setting up user accounts, managing updates, or securing endpoints, this course ensures you have the applied knowledge to perform confidently in help desk and technical support roles. Upon completion, learners will be fully prepared to take the CompTIA A+ Core 2 (220-1202) certification exam—recognized globally as the industry standard for IT support professionals.
This preparatory course equips learners with the knowledge and skills needed for the CompTIA A+ Core 1 (220-1201) certification exam. The certification exam itself is offered independently by CompTIA and must be purchased separately.
Requirements
Completion of or familiarity with CompTIA A+ Core 1 (220-1201) concepts.
Basic understanding of computer hardware, networking, and common operating systems.
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