What you will learn?
Understand the importance and impact of bystander intervention in the workplace
Recognize various forms of harassment, discrimination, and misconduct
Identify psychological barriers that inhibit action and how to overcome them
Apply the Five Steps of Bystander Intervention effectively
Use safe and appropriate techniques to intervene in a range of situations
Communicate assertively and empathetically during interventions
Assess personal risk and know when to escalate to others
Support affected individuals while maintaining confidentiality
Understand legal protections, reporting processes, and organizational policies
Create a personal action plan for future bystander scenarios
Target Audience
All employees across industries
HR professionals and people managers
Team leads and supervisors
DEI officers and culture champions
Anyone seeking to build a safer, more respectful workplace
About this course
This 10-lesson course explores the psychological, legal, and practical aspects of intervention. Participants begin by gaining a foundational understanding of workplace harassment and the real-world impact of silence. The course then examines the psychology behind the "bystander effect" and outlines common reasons people hesitate to act—even when they know something is wrong.
Learners are introduced to the Five Steps of Bystander Intervention, followed by a toolkit of practical techniques, including direct and indirect intervention strategies, de-escalation methods, and safe reporting procedures. Communication skills such as assertiveness, active listening, and the use of supportive language are emphasized to ensure interventions are respectful, clear, and effective.
The course also includes modules on assessing personal safety, supporting affected individuals, understanding legal responsibilities, and aligning actions with organizational policies. By the end of the course, participants will develop an action plan for responding to future incidents and have access to ongoing support resources.
This training empowers individuals to shift from passive observers to proactive allies—ultimately fostering a workplace culture built on accountability, dignity, and mutual respect.
Requirements
An open mindset and willingness to engage with sensitive topics encouraged